I ordered 16 Trees in April from a nursery in Leicestershire and I paid in advance. They only delivered 12. They never delivered the balance which had the value of £1000. I believe they never intended to deliver or return my £1000. Cobra got my money in my account within 3 days of contacting them.
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As you should have been made aware by your Cobra account manager we are in the process off moving over to a new update system, you can therefore no longer access the previous portal system.
Should you in the next 7-10 days have information that you would like to send across for your case file or if require a update can you please email info@cobrafinancial.co.uk, include your reference number and the team will duly reply.
Meanwhile please bare with us and allow the team 7-10 days from today to get you up and running on the new system.
